Ready for a
2
%
retention increase?
KNOW WHICH PERSONAL AND SMALL COMMERCIAL INSURANCE ACCOUNTS ARE AT RISK
"This tool helps us prioritize proactive attention to customers where our independent agents can add value."
"The ReFocus AI platform allows us to better serve our clients by understanding their concerns and how best we can serve them."
"These insights will help us realize 2% more growth and prioritize our efforts around renewals. We believe that AI-powered churn analytics will result in higher customer retention and significantly better customer experiences."
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Trusted and Used By
Increase retention
Streamline
Insurance Renewals
Align retention to the policy lifecycle so that you communicate with the policyholder to maximize marketing and increase lifetime value.
Revenue Generation
Supercharge Revenue
Grow more from your existing customers. Unlock which accounts have more budget to spend with you to enable more cross-sell and upsell opportunities for agents, brokers, and DTC-carriers.
Customer Experience
Real-time
Retention Insights
Power your management system with personal and small commercial retention opportunities up to 6-months before expiration.
User journey
How It Works
ReFocus AI uses live data to strengthen decision making, streamline the retention process, and ensure customer success.
Upload data or connect your management system
We analyze your data to identify correlations with retention
You get actionable insights based on your own data
Retention is increased by up to 5%
Priority at-risk accounts are identified and are added to the renewal workflow
Before the expiration date, account cancellation risk is predicted
Upload data to the portal or connect with API
We analyze your data to identify correlations to retention
You get actionable insights based on your own data
45 days before renewal, accounts are sent to us for insights
Priority at-risk accounts are identified and are added to existing renewal workflow
Retention is increased by 2%
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Our capabilities
What We’re Offering
ReFocus AI uses live data to strengthen decision making, streamline the sales process, and ensure customer success.
Explainable AI and
Deep Analytics
Real-Time Data and Recommendations Communications to and from CRM, RDBMS, FTP data sources using DataHub
Real-Time Analytics
Real-Time User Feedback for Reinforcement Learning
Adaptive Recommendations
Online Incremental Learning
Multi-product recommendation with
elative Confidence Levels
Multi-model recommenders
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