The ReFocus AI platform is a game-changer
Don’t leave retention to chance. Know with pinpoint accuracy which accounts are most likely to churn up to 6-months before the renewal date.
Lead and Demand
ReFocus AI also enhances your basic reporting capabilities by better targeting prospects and existing customers for account rounding and upselling.
Understanding the true value of opportunities, combined with the ability to forecast key metrics, creates the ultimate competitive advantage.
Resources are always short. And retention often becomes the last item to get attention.
Focus your efforts where they have the best chance to be impactful. Identifying customers who are most likely to leave helps you prioritize activity to those where there are additional value-added services to provide.
AI-powered churn analytics leads to higher customer retention and critically, better customer experiences.
ReFocus AI goes beyond the obvious by leveraging the data in your AMS, without requiring further enrichment. Powered by machine learning, gain insights into how customers with similar attributes who have retained match the renewal in front of you.
With greater than 80% accuracy*, turn your data into a competitive advantage to generate more revenue.
New Products And
ReFocus AI makes retaining customers easier and increases the total lifetime value of each customer by providing targeted churn insights. In the digital world, regardless of how you operate, retain smarter with machine learning-powered retention.